Order Terms & Conditions

You can place your order in the following ways:

- Online on our website

Add the products you choose in the basket.

Once you add a product, you have the option to continue with the addition of other products, remove a product, update the quantity or complete your order.

During the checkout process, you are asked to log in using your email address and password if you are a registered user. Alternatively, you have the options to either create a new account, or continue your purchase as a guest.

When creating an account or purchasing as a guest please fill in the necessary fields.

Select the payment method for the order.

Click below for final control of orders and finally click checkout.

The order is now added to the pharmacyonline.gr system

- By e-mail at [email protected]

A prerequisite for placing your order by e-mail is to have the codes of the products.

Codes can be found in the product pages.

- Telephone order

A prerequisite for placing your order by phone is to have the codes of the products.

Codes can be found in the product pages.

Product Availability

Pharmacyonline.gr makes every effort to have all products readily available by using modern monitoring programs for its warehouse stock.

If any of the products ordered are not available, our pharmacyonline.gr orders department will contact you via e-mail and / or telephone within a reasonable time of placing your order to inform you of the exact time of receipt of your products. In this case, if you are not satisfied, you can cancel your order.

If payment has been made, the amount will be refunded.

Track my order

Once you placed you order, you will receive an e-mail confirmation, and the number of your order. Each time your order changes status you will receive an updated e-mail.

When the products leave our warehouse, you will receive an e-mail that your order has been delivered to the carrier and you will be given a tracking number.

For any additional information please contact us at [email protected]

Order Cancellation

You can cancel your order if you wish, free of charge, provided that the products are still in store and have not already been shipped.

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